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  1. The Money Platform
  2. Borrower FAQ's
  3. General Questions

General Questions

  • Useful Links to your Online Account
  • Do The Money Platform charge an upfront fee before sending a loan?
  • Why was my application denied?
  • How can I see what loans I have taken out? I would like my Loan ID / reference / Account Number
  • Does my lender know who I am?
  • Is it possible to cancel my loan agreement?
  • Will my loan be affected if a lender dies?
  • Do you offer payment protection insurance?
  • What happens if I do not repay my loan on time?
  • Is there a cost for the money to be transferred into my bank account?
  • Does The Money Platform charge borrowers a fee?
  • Do I have to send anything by post?
  • How long does it take to verify my ID?
  • What happens once I've given my details?
  • What personal details will I need to give?
  • Will applying impact my credit score?
  • What happens after I click ‘borrow money' on the homepage?
  • Do I have to pay anything to apply for a loan?
  • How will I know if I am eligible for a loan?
  • How long does it take to apply for a loan on The Money Platform?
  • When do I pay back the interest?
  • How much will my loan cost me?
  • How much can I borrow and for how long?
  • What can I borrow for on The Money Platform?
  • Who can borrow at The Money Platform?
  • Why should borrowers choose The Money Platform?
  • Are my personal details safe with The Money Platform?
  • Where can I find The Money Platform's terms of service?
  • How is The Money Platform regulated?
  • How does Peer-to-Peer lending work?
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