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  1. The Money Platform
  2. Borrower FAQ's
  3. Issues With Account

Issues With Account

  • How can I update my personal details?
  • I can't reset my password
  • When Can I Re-Apply?
  • Delete My Account
  • Two instalments have been taken on my loan?
  • What is my outstanding balance?
  • What are my payment dates and their amounts?
  • Why can't I access my account?
  • It says my 'Phone number is in use'?
  • I have lost / forgotten / need to reset my password?
The Money Platform