My ID or Bank Account is registered to my maiden name May 18, 2023 10:55 Updated Unless the name on your app, ID and bank accounts all match, we are unable to process your application further. Please note that we are also unable to process supporting documents (marriage certificate) to work around this issue. Related articles I don't have a valid diver's licence or passport Why has my ID / Passport / Driving License been declined? How long does it take to verify my ID? How can I cancel my loan? How do I create an application?